Feedback from previous guests about their experience.
66%
liked the hotel and would stay again
Clean
Friendly staff
Lukewarm food
Distance to beach
6.6/10
Nice
Rooms
7.0
Location
7.0
Service
7.3
Dining
6.3
Guest reviews
6.6/10
based on 17 reviews
8.2
8.2/10 based on 811 reviews
Charlie
United Kingdom,
April
2024
6.6/10
The hotel is a really nice place to stay with super facilities. The bungalows all close to the pool make it easy to access, but unfortunately, the double bed turned out to be two single beds pushed together, which was quite uncomfortable.
Rooms
7.0
The bungalows close to the pool are convenient, but the double bed was actually two single beds pushed together, making it uncomfortable.
Service
6.0
The staff must have a contract to not smile because they all seemed quite miserable. However, I did receive complimentary cocktails and spa access on arrival, which was great.
Location
9.0
The location is lovely with a big pool area and a children's area. I enjoyed the spacious surroundings and the beautiful views.
Dining
6.0
The dining experience was overall fine, but the menu seemed limited with a repetition of chips and hotdogs every day.
Facilities
5.0
The facilities seemed average, but I did notice some cleanliness issues and overall maintenance could be improved.
Willie
United Kingdom,
March
2024
5.6/10
The hotel was situated a bit far at the end of the complex, making it challenging to find quiet spots. The rooms showed signs of wear with stains on chairs and couches, lacking a door between the living area and bedroom which compromised privacy. However, the staff, despite being understaffed, were very helpful in carrying bags to rooms.
Rooms
6.0
The layout made finding quiet spots difficult. Rooms were slightly dirty with visible stains and lacked privacy due to missing doors.
Service
7.0
The staff went above and beyond despite being short-staffed. They were very helpful with carrying bags to rooms.
Location
5.0
The hotel, located at the end of the complex, required attention, especially in the dining area. The pools, except the children's pool, were freezing. On the plus side, Playa Blanca is a lovely resort.
Dining
6.0
The dining experience was average. Breakfast was varied and clean but lacked consistently hot items.
Facilities
5.0
The hotel facilities needed improvement, especially in terms of cleanliness and pool temperature.
Wendy
United Kingdom,
February
2024
7.8/10
I felt like I was in my own bungalow with a kitchen, living room, bedroom, and toilet. The hotel was great for 2 people, but the distance to the beach was not as advertised. The staff made every effort to please, but the lukewarm food was disappointing.
Rooms
8.0
The rooms were awesome, I enjoyed the spacious layout and comfort. Perfect for 2 people.
Service
9.0
The staff, especially Gustavo and Manuela, were exceptional. They worked hard to please us in every way.
Location
7.0
Despite not being as close as advertised to the beach, the location was fairly good and the surroundings were clean and pretty.
Dining
7.0
The variety of food was really nice, but some dishes fell short of expectations. However, we found a great dining spot nearby towards the end of the promenade.
Facilities
8.0
The heated pool area was perfect, and the facilities were clean and well-maintained.